Yes, always. Sarah says she's an AI assistant at the start of every call. Most callers just want a fast answer and don't mind. Anyone who wants a person gets handed off cleanly.

Days, not weeks. We build Sarah from your website, run a few test calls with you, and go live on your line. You can keep refining after launch.

You decide. Sarah can transfer to your phone, take a message and email it to you, or both depending on the hour. She knows when to escalate and does it your way.

No. Sarah only uses your own website, policies, and rules. When she's unsure she doesn't guess. She takes a message and passes it to you.

No. Keep your number and forward the calls you want, or get a fresh line from us. Your choice.

Sarah never invents a price. She quotes only the prices you approve. For custom jobs she books an estimate instead, like a good front desk would.

That's fine. Sarah handles the everyday calls (hours, bookings, common questions, lead capture) and sends the odd ones to you. Anything that repeats becomes a new rule.

Yes. For stores Sarah answers product, shipping, and returns questions, checks order status, and captures the customer. Paste your store URL to hear a sample call.

Yes. Paste your website and Sarah builds two sample calls in about a minute, free. Then book a demo to talk to a live one built for you.

Never. Ainvox only answers calls to your business. No robocalls and no cold outreach.

Really. We build your agent — website ingestion, knowledge base, prompt tuning, test calls with you — for free. You only start paying when it goes live on your line.

Nothing dramatic. Fair-use overage is passed through at platform rates with no markup, itemized on your invoice. Consistently over? We'll suggest the right tier.

Month to month. Cancel anytime — your number can be forwarded back the same day.

A typical answering call runs 1–2 minutes, so 300 minutes covers roughly 150 calls a month. You'll see usage in your weekly summary, so you're never guessing.