Shopify & ecommerce

AI phone support for Shopify stores

Where's-my-order, returns, product, and policy calls handled 24/7 — every caller captured for follow-up.

Hear a sample callBook a demo
Shopify & ecommerce illustration
Live call00:41
  1. Caller"Where's my order? It said delivered but nothing came."
  2. AIShopify store demo agentVerifies the caller, pulls order status, explains next steps
  3. ResultTracking texted · replacement ticket opened

One call, start to finish

It answers from your business, not the internet

  • Answers product, shipping, and policy questions from your store
  • Handles order-status and returns conversations
  • Escalates refund exceptions and disputes to you
  • Logs every call with summary and customer details
Knowledge baseAll synced
  • Your storefront and catalogueSynced
  • Shipping and returns policiesSynced
  • Order-status lookup rulesSynced
  • What gets escalated to a humanSynced
AI

“That order shipped Tuesday and it's out for delivery today — want me to text you the tracking?”

Order lookupCaller verified
#SB-4417Pulled from your store
  1. Order placed
  2. Packed
  3. Shipped
  4. Out for delivery

Can do on the call

Text the tracking linkOpen a replacement ticketEmail a return label

It can actually look the order up

your call log
Yesterday3 calls
  • Order marked delivered, not receivedTicket opened · tracking texted02:14
  • Return window questionAnswered from policy · label emailed09:37
  • Sizing on the linen setAnswered from catalogue · order placed18:52
Transcript on every callSummary emailed to youCaller details captured

You wake up to the calls, not the missed ones

Sample call · Shopify store demo agent

Where is my order

0:00 / 1:20

Press play to hear the call.

Demo recording of an example agent answering for Northwind Supply Co.

Real calls are live and two-way. These are recordings of example agents.