AI phone support for Shopify stores
Where's-my-order, returns, product, and policy calls handled 24/7 — every caller captured for follow-up.
- Caller"Where's my order? It said delivered but nothing came."
- AIShopify store demo agentVerifies the caller, pulls order status, explains next steps
- ResultTracking texted · replacement ticket opened
One call, start to finish
No menus, no hold. The agent answers in two rings and works the call the way your best front desk would.
- WISMO calls interrupt real work all daysolved
- Callers hate email-only support for urgent orderssolved
- Support hires don't pencil out for phone volumesolved
It answers from your business, not the internet
We build the knowledge base from your own material. Anything outside it becomes a booked visit or a message for you — never a guess.
- Answers product, shipping, and policy questions from your store
- Handles order-status and returns conversations
- Escalates refund exceptions and disputes to you
- Logs every call with summary and customer details
- Your storefront and catalogueSynced
- Shipping and returns policiesSynced
- Order-status lookup rulesSynced
- What gets escalated to a humanSynced
“That order shipped Tuesday and it's out for delivery today — want me to text you the tracking?”
- Order placed
- Packed
- Shipped
- Out for delivery
Can do on the call
It can actually look the order up
Connected to your store, so the caller gets a real answer instead of a promise that someone will check.
- Order marked delivered, not receivedTicket opened · tracking texted02:14
- Return window questionAnswered from policy · label emailed09:37
- Sizing on the linen setAnswered from catalogue · order placed18:52
You wake up to the calls, not the missed ones
Every call ends written down: what they wanted, what was booked, how to reach them. Hear one below.
Sample call · Shopify store demo agent
Where is my order
0:00 / 1:20
Press play to hear the call.
Demo recording of an example agent answering for Northwind Supply Co.
Real calls are live and two-way. These are recordings of example agents.
Phone support without a support team
Most store calls are simple — where's my order, what's the return window, does this come in another size — and they never stop. Your agent answers from your own catalogue and policies, 24/7, logging every call with a summary.
Hear it on your own store
Paste your store URL and we build a sample agent from your catalogue and policies. Refund exceptions and damaged-item claims get escalated to you with full context instead of guessed at.
Your business. Your calls. Answered.
15 minutes — we scope your agent on the spot.